Unpaid invoice (activation of reminder of payment)

Created: 2020-11-20
Last updated: 2024-01-04

If an issued invoice has not been paid on time (the invoice is overdue and is not yet marked as paid), it is marked with a red status on the list of documents. When you hover over this status, you can see the payment delay expressed in days.

payment delay

In the case of an unpaid document, the deadline of which has expired, you can send a payment reminder to the Client: in the top menu of the invoice preview, select More options> Send Reminder.

payment delay 2

The program will redirect you to an e-mail form with the content of the correspondence, which informs about the expiry of the invoice. After constructing the message, the reminder can be sent using the Send button.

payment delay 3
 

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